Purposes of Data Processing
Personal data is processed for purposes such as service delivery, customer support, and compliance.
Processing is limited to the purposes described in this policy.
Introduction to Privacy Policy
This Privacy Policy outlines how CertLex Solutions collects, uses, and protects personal data.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights should be submitted in writing for verification.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
Data will be retained only as long as necessary to fulfill the purposes for which it was collected.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
Users will be notified of significant updates to this policy via email or website announcements.
Material changes to this policy are communicated through appropriate channels.
Data Sharing with Partners
We may share data with trusted partners to assist in providing our services.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies as required by law.
Disclosure to authorities occurs only when required by applicable law.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We may collect personal data such as names, contact information, and payment details to facilitate our legal certification services.
The categories of data collected depend on how users interact with our services.
Sources of data
Sources of Data Collection
Data may be collected through forms, account registrations, and user communications.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We use essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
Cookies are used to enhance user experience and analyze website traffic.
Users may adjust cookie preferences through browser settings at any time.
Contact Information
Email
Phone
+44 141 801 5450
Address
192 Winson Green Road, Birmingham, B18 4AS
General inquiries